Legal & Platform Rules

Terms and Conditions – game98 Online Gaming Platform

These terms cover everything you need to know about using game98 — from creating your account and making deposits in PKR through to how betting works, what bonuses apply, and how we protect your information. Please read through before you register.

Last updated: January 2026
Important — Please Read Before Using game98

By registering an account or using any part of the game98 platform, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree, please do not register or use the platform. These terms apply to all users in Pakistan and override any previous verbal or informal agreements.

01 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of game98, operated at game98.win. By accessing the platform, creating an account, placing a bet, playing a casino game, or making a deposit, you confirm that you have read and agreed to these Terms in full.

game98 reserves the right to update these Terms at any time. When a change is made, the "last updated" date at the top of this page will be revised. Continued use of the platform after any update means you accept the revised Terms. It is your responsibility to check this page periodically.

These Terms form the entire agreement between you and game98 in respect of your use of the platform. Any section of these Terms that a court finds unenforceable will be removed without affecting the enforceability of the remaining sections.

02 Eligibility & Account Registration

To register and use game98 you must meet all of the following requirements:

  • You must be at least 18 years of age. game98 is strictly an adult entertainment platform. Users under 18 are not permitted to register or use any part of the platform, including free-play modes.
  • You must register with accurate, current and complete personal information. Providing false information — including a name, date of birth, or payment details that do not match your actual identity — is a breach of these Terms.
  • Each person may hold only one account. Duplicate accounts are not permitted regardless of whether they use different payment methods, email addresses or devices. If duplicate accounts are detected, all accounts may be suspended and balances reviewed.
  • You must not use a VPN, proxy or other method to misrepresent your location when using game98.
  • You must not use the platform for any unlawful purpose.

game98 may at any time ask you to verify your identity by providing a copy of a valid CNIC, passport or other government-issued identification, along with proof of your payment method. Accounts that cannot be verified may be suspended until verification is completed.

One Account Per Person

If you have forgotten your login details, use the account recovery process on the login page. Do not register a new account — creating a second account while an existing one is active is a breach of these Terms and may result in both accounts being permanently closed.

03 Account Security

You are responsible for maintaining the security of your game98 login credentials. This includes choosing a strong password, not sharing your login details with anyone else, and logging out of your account on shared devices.

game98 will never ask for your full password via email, live chat or phone. If you receive a message claiming to be from game98 asking for your password, do not respond — report it to our support team immediately.

If you suspect that someone else has accessed your account, contact game98 support immediately. We can temporarily lock your account while the situation is investigated. game98 is not liable for losses resulting from unauthorised access to your account caused by your own failure to keep your credentials secure.

  • Do not use the same password on game98 that you use on other services.
  • Enable any additional security options available in your account settings.
  • Check your account statement regularly and report any transactions you do not recognise.

04 Deposits & Payments

game98 processes all deposits and balances in Pakistani Rupees (PKR). There is no currency conversion applied at any point. The amount you send is the amount that arrives in your game98 balance, subject to any applicable minimum deposit thresholds.

The following deposit methods are supported:

  • JazzCash — mobile wallet transfers via the JazzCash app or USSD
  • Easypaisa — mobile wallet transfers via the Easypaisa app
  • Raast — instant bank-to-bank transfers via the national Raast payment system
  • Bank Transfer — direct transfers from any Pakistani bank account
  • Debit/Credit Cards and Mobile Wallets — where available and supported by your issuing bank

Deposits are typically credited to your game98 balance within two to five minutes for mobile wallet methods and within standard banking hours for bank transfers. Processing times can vary during peak periods, bank maintenance windows, or public holidays.

game98 does not charge a fee for deposits. However, your payment provider (JazzCash, Easypaisa, your bank, etc.) may apply their own transaction fees. Check with your provider if you are unsure.

Only deposit funds that belong to you and that you are comfortable spending on entertainment. game98 does not accept deposits made on behalf of third parties.

Deposit Responsibly

Set a personal deposit budget before you start. Use game98's responsible gaming tools to set daily, weekly or monthly deposit limits. Your budget should only come from your personal discretionary entertainment funds — never from borrowed money or funds set aside for bills and essential expenses.

05 Withdrawals

Withdrawal requests can be submitted at any time through your game98 account dashboard. Withdrawals are processed back to the same payment method used for your most recent deposit wherever possible.

Before a withdrawal can be processed, game98 may require identity verification if this has not previously been completed. This is a standard security measure to protect your funds and ensure withdraw als reach the correct account holder.

Typical withdrawal processing times are as follows:

  • JazzCash & Easypaisa: Usually within 2–24 hours of approval
  • Raast: Usually within 1–4 hours during banking hours
  • Bank Transfer: 1–3 working days depending on your bank

Minimum and maximum withdrawal amounts apply and are displayed in your account dashboard at the time of the request. Withdrawals below the minimum threshold cannot be processed until your balance reaches the required level.

game98 reserves the right to carry out additional checks on withdrawal requests where there is a reason to suspect misuse, bonus abuse, or other irregularities. This is not intended to delay legitimate withdrawals but to protect all players on the platform.

06 Betting Rules

The game98 sportsbook covers cricket, PSL, T20 internationals, football, esports and a range of other sports. All bets are placed at the odds displayed at the time of placement. Once a bet is confirmed, it cannot be cancelled or amended unless game98 specifically offers a cash-out or bet-edit option for that market.

  • Bets placed after an event has started may be voided if in-play betting is not available for that market at that time.
  • In the event of an obvious pricing error, game98 reserves the right to void affected bets. Obvious errors include odds that are clearly inconsistent with the fair market price for an event.
  • If an event is abandoned, postponed or cancelled, bets will be settled according to game98's standard void policy. Single bets on voided events are returned as a full stake refund.
  • Maximum bet limits apply per market and per event. These limits are displayed when placing your bet.
  • Attempting to exploit delays between live events and in-play odds updates (known as "arbing" or "courtsiding") is not permitted and may result in bet voidance and account review.
  • game98's decision on the settlement of any bet is final.

Cricket markets — including PSL matches, bilateral series and ICC events — are settled according to official match results as confirmed by the relevant governing body. No-result matches are treated as voids.

07 Casino & Game Rules

The game98 casino, live casino and game lobby sections operate using Random Number Generator (RNG) certified game engines provided by third-party game studios. All games are governed by the rules displayed within the game interface itself.

Return to Player (RTP) percentages for each slot or table game are provided by the game developer and are theoretical long-term averages. Individual sessions can and do deviate significantly from these averages in both directions.

  • All casino games on game98 are for real PKR stakes. No "practice mode" bet contributes to wagering requirements or progressive jackpots.
  • In the event of a game malfunction or technical fault during a live casino session, affected rounds may be voided and stakes returned. Live dealer decisions made before a technical fault are final.
  • Progressive jackpot games carry their own specific rules; always review the in-game information before playing.
  • game98 does not guarantee the continuous availability of any specific game title. Games may be removed, updated or temporarily unavailable due to provider maintenance.
Game Outcome Disputes

If you believe a game result is incorrect, contact game98 support within 72 hours of the session. Disputes raised after this window may not be reviewable. Provide your round or session ID from the game history section of your account to help our team investigate quickly.

08 Bonuses & Promotions

game98 may offer welcome bonuses, deposit match bonuses, free bets, cashback offers and other promotional incentives from time to time. Each promotion carries its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, time limits and maximum withdrawal amounts from bonus winnings.

General bonus rules that apply across all game98 promotions unless the specific promotion states otherwise:

  • Bonuses are available to one account per person, per household and per payment method. Attempting to claim the same bonus multiple times via different accounts or devices is considered bonus abuse.
  • game98 reserves the right to withdraw any bonus, cancel associated winnings, and suspend an account where bonus abuse is detected.
  • Wagering requirements must be completed within the timeframe specified on the individual promotion. Bonuses that expire before wagering is completed are forfeited.
  • Bonus funds and real-money funds are tracked separately. Real-money funds are typically used first. Check the specific promotion terms for the stake order applicable to each offer.
  • game98 reserves the right to modify, suspend or discontinue any promotion at any time with reasonable notice.

If you are ever unsure about the terms of a specific bonus or whether a game counts toward wagering requirements, contact support before playing — not after the fact.

09 VIP Programme

The game98 VIP programme rewards consistent regular players with benefits including weekly PKR cashback on net losses, enhanced odds on selected cricket and PSL events, faster withdrawal processing and dedicated account management for higher tiers.

  • VIP tier progression is based on real-money activity across all sections of the platform — sportsbook, casino, live casino and game lobby.
  • VIP tier status is reviewed monthly. Players who do not maintain the required activity level may be moved to a lower tier at the start of the following month.
  • VIP cashback is credited in PKR and may be subject to minimum wagering before withdrawal. Specific cashback terms are communicated to VIP members through the platform and account notifications.
  • game98 reserves the right to modify VIP programme terms, tier thresholds and benefit levels at any time. VIP members will be given reasonable advance notice of significant changes.
  • VIP status cannot be transferred between accounts.

10 Responsible Gaming

game98 is an entertainment platform for adults. Online gaming and sports betting should be an enjoyable leisure activity, not a source of stress, financial difficulty or conflict. We take responsible gaming seriously and have built tools into the platform to help you manage your activity.

  • Deposit Limits: Set daily, weekly or monthly deposit limits in your account settings. Once set, a limit can be reduced immediately. Increasing a limit requires a cooling-off period.
  • Session Reminders: Set a timer to receive a notification after you have been logged in for a set period.
  • Self-Exclusion: If you feel you need a break, you can self-exclude for a set period (30 days, 90 days, 6 months, or permanently). During self-exclusion, your account will be deactivated and you will not be able to log in or receive promotional communications.
  • Reality Check: Enable periodic pop-up reminders showing how long you have been playing and your net session result.

game98 will never pressure you to increase your deposit limits or reduce a self-exclusion period. If a support agent suggests otherwise, please report this to the platform.

If gaming is causing you or someone close to you financial or emotional distress, please speak to a trusted person and consider taking a break. Self-exclusion is always available and can be activated immediately from your account settings.

Responsible Gaming Tools Are Always Free

Deposit limits, session reminders and self-exclusion are available to all game98 accounts regardless of VIP tier or account age. There is no minimum balance or activity requirement to access these tools. Visit our Responsible Gaming page for full guidance.

11 Privacy & Data

game98 collects personal information — including your name, contact details, date of birth, payment information and betting/gaming activity — as part of the account registration and operation process. This information is used to operate your account, process payments, verify your identity and provide customer support.

game98 does not sell your personal data to third parties. Data may be shared with payment processors (such as JazzCash and Easypaisa infrastructure providers), identity verification services and game providers as strictly necessary to operate the platform.

For full details of how game98 handles your personal information, including how to request access to or deletion of your data, please review the Privacy Policy.

12 Account Suspension & Termination

game98 reserves the right to suspend or permanently close any account at any time if there is reason to believe that the account holder has:

  • Provided false or misleading registration information
  • Created multiple accounts in breach of these Terms
  • Engaged in bonus abuse, collusion or any form of fraud
  • Attempted to manipulate game outcomes or exploit technical errors
  • Used the platform in a way that is abusive toward other users or support staff
  • Breached any other provision of these Terms

Where an account is closed due to a breach, any remaining balance may be withheld pending investigation. If the investigation clears the account of wrongdoing, any legitimate balance will be returned to the verified payment method on file.

You may close your own account at any time by contacting game98 support. Before closure, any pending bets will be settled according to their outcomes. Your remaining balance will be returned to your verified payment method after standard processing.

13 Changes to These Terms

game98 may update these Terms at any time. Where a change materially affects your rights or how you use the platform, we will make reasonable efforts to notify registered users via email or an in-platform notification before the change takes effect.

For minor clarifications or corrections that do not change the substance of these Terms, the updated version will simply replace the previous one with a revised date. It is your responsibility to review these Terms periodically.

If you do not agree to an updated version of the Terms, you should stop using game98 and contact support to close your account. Continued use of the platform after updated Terms have been published constitutes your acceptance.

14 Contact & Support

If you have any questions about these Terms and Conditions, or if you believe your account has been affected by an error or policy decision you would like reviewed, please contact the game98 support team.

Support is available 24 hours a day, 7 days a week through the live chat function accessible from any page on game98.win. You can also reach the team by email at [email protected].

When contacting support about a specific bet, game, deposit or withdrawal, please have your account username and the relevant transaction or round ID ready. This helps the team resolve queries significantly faster.

Support Response Times

Live chat queries are typically answered within a few minutes. Email responses are sent within 24 hours. For urgent matters — such as suspected unauthorised account access — always use live chat rather than email to get the fastest response.

Key Things to Know

A quick summary of the six most important points from these Terms for players using game98 in Pakistan.

You Must Be 18 or Over

game98 is strictly an adult entertainment platform. Players under 18 may not register, play or make deposits under any circumstances. Age verification may be requested at any time and accounts that cannot verify age will be suspended.

PKR Deposits, No Conversion

All deposits and balances on game98 are held and processed in Pakistani Rupees. JazzCash, Easypaisa, Raast and bank transfers are all supported. The amount you send is the amount credited — no hidden conversion rates applied.

One Account Per Person

Each person may hold only one game98 account. Creating duplicate accounts — even with different payment methods or email addresses — is a breach of these Terms. If you've forgotten your login, use account recovery rather than registering again.

Bonuses Come with Conditions

Every bonus or promotional offer on game98 has its own wagering requirements, eligible games list, time limit and maximum withdrawal amount from bonus winnings. Always check the specific promotion terms before claiming any offer.

Responsible Gaming Tools Available

Deposit limits, session reminders and self-exclusion are built into every game98 account and are available at no cost regardless of your activity level. Limits can be set or tightened at any time — no questions asked.

24/7 Support for Any Query

game98 support is available around the clock via live chat. Whether it's a question about a withdrawal, a bonus term you're unsure about, or a security concern — the team is available and familiar with Pakistani payment methods and local context.

Understood the Terms? You're Ready to Start

Register your game98 account in under two minutes. Deposit in PKR using JazzCash, Easypaisa, Raast or bank transfer — and you're ready to bet on PSL cricket, explore the casino, or join a live dealer table at your own pace.

18+ only. Please play responsibly. Responsible Gaming Guide